Provincial Policy Responses to PAPI Findings

Provincial Policy Responses to PAPI Findings

Provincial Policy Responses 2018

  • 20/04/2018

    Provincial Policy Responses by End of 2017

    No. Provinces Actions in Response to PAPI
    1 An Giang – Action Plan No. 147/CTr-UBND dated 22 April 2015

    – Decision No. 2498/QD-UBND on Establishment of Steering Board on Implementation of PAPI Action Plan 2016-2020, dated 8 September 2016

    Decision No. 933/QĐ-UBND on 27 March 2017 on information and communication in an effort to improve PAPI for the period from 2017-2020

    2 Bà Rịa-Vũng Tàu Provincial Plan to organise diagnostic workshop on PAPI, PCI and PAR Index dated 28 September 2016 and provincial leaders’ discussion on PAPI findings in 2016

    Decision No. 2922/QĐ-UBND on issuance of the Action Plan on Improving PAPI for the period from 2017-2020 dated 16 October 2017

    3 Bắc Giang Action Plan No. 1492 KH-UBND dated 6 June 2014 on improving performance for higher provincial PAPI scores
    4 Bắc Kạn Diagnostic workshop on PAPI findings on 7 September 2017, and local governments were advised on what should be done to improve provincial performance

    – Debriefing of policy advice for local governments in Bac Kan on how to improve their performance in governance and public administration on 22 November 2017

    5 Bạc Liêu – Diagnostic workshop on PAPI findings on 23 November 2016

    Provincial People’s Committee’s Decision on establishment of Working Groups on PAPI and PCI, dated 26 April 2017

    6 Bắc Ninh Action Plan No. 05/CT-UBND on maintaining and sustaining provincial PAPI scores, dated 13 May 2016
    7 Bến Tre Action Plan No. 4129/KH-UBND on improving PAPI, dated 13 August 2015
    8 Bình Định – Directive No. 13/CT-UBND on improving PAPI, dated 8 August 2013

    – Directive No. 23/CT-UBND on strengthening responsibilities of heads of agencies in PAR, with a focus on improving PAPI

    9 Bình Dương – Regional diagnostic workshop hosted in Binh Duong on 7 May 2015 with the participation of provincial leaders and key public officials

    –  Directive No. 13/CT-UBND on improving civil service performance so as to increase PAPI scores

    10 Bình Phước People’s Committee’s official letter requesting departments and districts to improve PAPI scores
    11 Bình Thuận Directive No. 28/CT-UBND dated 13/9/2013 on improving public administration reforms, including PAPI scores
    12 Cà Mau Directive No. 06/CT-UBND dated 17/9/2013 on improving PAPI
    13 Cần Thơ Decision No. 1552/QD-UBND dated 1 June 2015 on Action Plan to Improve PAPI score from 2015-2017
    14 Cao Bằng Provincial diagnostic workshop with provincial leaders and key public officials on 18 September 2012
    15 Đà Nẵng – Annual in-depth analysis of PAPI findings by Da Nang People’s Committee

    – People’s Committee’s leader shared Da Nang’s experience in maintaining high PAPI scores at 2015 PAPI launching event

    16 Đắk Lắk – Official Letter No. 2211/UBND-TH dated 3 May 2012

    – Provincial diagnostic workshop convened by Da Lak Provincial People’s Committee on 2014 PAPI findings on 20 July 2015

    17 Đắk Nông Decision No. 276/QĐ-UBND/2013 dated 22 February 2013 with concrete action plan
    18 Điện Biên Provincial diagnostics workshop and comparative analysis, 2012, with participation of provincial leaders and key public officials
    19 Đồng Nai Diagnostic workshop on PAPI findings on 13 July 2017, and local governments were advised on what should be done to improve provincial performance

    – Dong Nai issued Official Letter No. 7213/UBND-HC on 31 July 2017 to request provincial departments, districts and communes to take actions to improve their performance and increase citizen satisfaction in PAPI

    20 Đồng Tháp Directive No. 13/CT-UBND on improving PAPI scores in Dong Thap dated 5 August 2013
    21 Gia Lai Action Plan No 3119/CTr-UBND on improving PAPI scores for the period 2016-2020
    22 Hà Giang – Resolution No. 118-NQ-HĐND dated 11 December 2013 stressing the importance to increase PAPI scores

    – Action Plan No. 119/CTr-UBND on improving governance and public administration performance towards 2015, dated 21 July 2014

    Action Plan No. 153/CTr-UBND on improving governance and public administration performance in 2017, dated 30 May 2017

    23 Hà Nam Directive No. 08/CT-UBND on strengthening responsibility of heads of agencies in public administrative procedure reforms, with an objective to improve PAPI scores
    24 Hà Nội Plan No. 171/KH-UBND on implementation of Directive 03 of Ha Noi Party Committee, with an objective to improve PAPI scores

    Action Plan No. 177/KH-UBND on 25 July 2017 of the People’s Committee on improving Ha Noi’s performance in governance and public administration performance

    25 Hà Tĩnh Decision No. 4114/QD-UBND on PAR Plan in 2015 with an aim to maintain and improve PAPI scores
    26 Hải Dương – Provincial Resolution on Socio-economic Development of the province, with a focus on PAPI with an aim to be ranked higher by 2020

    – 2017 Provincial Report on use of PAPI and PCI

    27 Hải Phòng – PAPI defined as a means of verification for PAR monitoring and evaluation in Hai Phong in Provincial People’s Committee Decision No 617/QD-UBND on 17 March 2014

    – Decision No. 3323/QĐ-UBND on issuance of the public administration reform work plan in 2017, with an objective to improve PAPI scores

    28 Hậu Giang – Regional diagnostic workshop hosted in Hau Giang on 4 June 2013 with the participation of provincial leaders and key public officials

    Action Plan No. 99/KH-UBND of Hau Giang People’s Committee dated 31 August 2017 to implement measures to improve provincial performance in governance and public administration

    29 Hòa Bình Provincial leaders discussed taking PAPI as means of verification for development in the province
    30 Hưng Yên Provincial People’s Committee set improving PAPI scores among top five objectives
    31 Khánh Hòa –  People’s Committee assigning relevant agencies to improve PAPI scores

    – Decision No. 942/QD-UBND on dissemination of PAR information, including PAPI findings

    32 Kiên Giang Directive No. 1453/CT-UBND on improving PAPI, in addition to other indexes (PCI, PAR-Index, SIPAS), dated 7 July 2017
    33 Kon Tum – Replicated PAPI survey for nine districts in 2011

    – Decision No. 703/QĐ-UBND on improving PAPI scores, dated 3 August 2012

    34 Lai Châu – Decision No. 1331/QD-UBND on Action Plan to Implement PAR, with reference to PAPI

    Directive No. 11/CT-UBND on measures to improve PAPI scores, dated 11 November 2015

    35 Lâm Đồng Diagnostic workshop on PAPI findings on 4 August 2017, and local governments were advised on what should be done to improve provincial performance

    Action Plan No. 7641/KH-UBND of Lam Dong People’s Committee dated 10 November 2017 on improving provincial performance in governance and public administration

    36 Lạng Sơn – Action Plan No 108/KH-UBND on improving PAPI scores in 2016 and following years

    Action Plan No. 131/KH-UBND on improving PAPI scores in 2017 and years to come

    37 Lào Cai Plan No 184/KH-UBND on 28 June 2016 on implementation of Government of Viet Nam resolution on improving national competitiveness, with a focus on improving PAPI scores
    38 Long An Long An Peoples’ Committee leaders to ask for continued efforts to improve PAPI scores by enhancing transparency of administrative procedures and capacity of public sector human resources

    – Regional diagnostic workshop hosted in Long An on 5 June 2013 with the participation of provincial leaders and key public officials; and Long An provincial leader attended 2012 PAPI launch to share the province’s experiences

    39 Nam Định Nam Dinh Provincial People’s Committee shared the province’s experience in addressing citizen needs at 2012 PAPI launch
    40 Nghệ An – Provincial diagnostic workshop convened by Nghe An Provincial People’s Committee to discuss 2014 PAPI findings on 11 August 2015

    Action Plan No. 52/KH-UBND on 6 February 2017 on dissemination of public administration reforms, with one of the objectives to disseminate monitoring results regarding PAPI scores improvement

    41 Ninh Bình Action Plan No. 97/KH-UBND on 28 December 2015 on Public Administration Reforms, with PAPI as an objective
    42 Ninh Thuận – Action Plan No. 302/CTr-UBND dated 15 April 2016 on improving PAPI scores for the period from 2016-2020

    – Resolution of Ninh Thuan People’s Council No. 54/2016/NQ-HĐND on queries at 2nd Session of the People’s Council Meeting, with questions about PAPI

    43 Phú Thọ – PAPI as a means of verification for overseeing Phu Tho’s Party Resolution for 2015-2020

    – Regional workshop on 2015 PAPI findings dissemination hosted by Phu Tho Provincial People’s Committee on 5 July 2016

    44 Phú Yên – Action Plan No. 03/CTr-UBND dated 11 April 2014

    – Plan No 84/KH-UBND dated 10 June 2016 on implementation of action plan on improving PAPI scores, among others

    45 Quảng Bình – Directive No 06/CT-UBND on strengthening public administrative reforms to improve provincial PAPI scores

    – Provincial People Committee’s regular monitoring of the province’s performance in PAPI

    46 Quảng Nam – Resolution No 156/2015/HDND on additional activities on socio-economic development for the second half of 2015, with improvement in PAPI scores as an add-on

    Directive No 15/CT-UBND on improving PAPI, PAR-Index and ICT-Index for the period 2017-2020

    47 Quảng Ngãi – Directive No 19/CT-UBND on improving PAPI scores dated 29 November 2012

    – Resolution No. 08/2013/NQ-HDND on 10 July 2013 with reference to PAPI

    Directive No. 12/CT-UBND dated 11 October 2017 on improving PAPI scores, in addition to PAR-Index and PCI

    48 Quảng Ninh – Decision No. 6568/KH-UBND on improving PAPI scores, dated 18 Nov 2014

    Action Plan No 916/KH-UBND on implementation of Directive No. 03-CT/TU on 29 December 2015 on improving PAPI scores

    49 Quảng Trị Decision No 1339/QD-UBND on Action Plan to Maintain and Strengthen PAPI for 2014-2016
    50 Sóc Trăng – Regional diagnostic workshop on 2014 PAPI findings hosted by Soc Trang People’s Committee on 8 May 2015

    – Provincial diagnostics workshop and comparative analysis, 2012

    51 Sơn La Action Plan No 82/KH-UBND on improving provincial governance and public administration performance (PAPI) on 16 June 2016
    52 Tây Ninh Training workshop on PAPI findings conducted on 12 November 2017 by Tay Ninh Provincial Committee and the Fulbright University, with more than 200 public officials from provincial departments attending
    53 Thái Bình Directive 13/CT-UBND on establishment of hotlines to collect citizen feedback, with an objective to improve PAPI scores, on 13 May 2016
    54 Thái Nguyên – Resolution No. 15/2012/NQ-HDND dated 15 December 2012

    – Decision No 3138/QĐ-UBND approving the Action Plan for Higher PAPI Scores for the Period 2015-2020, dated 31 December 2014

    55 Thanh Hóa Decision No 3274/QD-UBND dated 26 August 2016 issuing action plans to strengthen PAR and investment environment, with a focus on improving PAPI scores
    56 Thừa Thiên-Huế – Plan No 26/KH-UBND on improving PAPI scores, dated 5 March 2015

    Action Plan No. 161/KH-UBND on improving PAPI scores in 2017, dated 28 July 2017

    57 Tiền Giang PAPI as a measure of the province’s economic integration, as discussed by provincial leaders on 16 April 2014
    58 TP Hồ Chí Minh Decision 3292/QĐ-UBND on issuing Ho Chi Minh City’s action plan for improving PAPI scores for the period 2016-2020
    59 Trà Vinh – Official Document No. 2971/UBND-NC on 8 August 2017 on actions to be taken to improve PAPI scores

    – Provincial diagnostics workshop and comparative analysis, 2012

    60 Tuyên Quang Conclusions No. 156/TB-VPCP from Working Session with Tuyen Quang provincial leaders, in which improving PAPI scores is a vision for the province
    61 Vĩnh Long Chairman’s Official Request in July 2017 to all levels of governments in the province to improve performance in weaknesses in PAPI, PAR-Index

    Provincial diagnostics workshop and comparative analysis, December 2014

    62 Vĩnh Phúc Directive No 10/CT-UBND on improving PCI and PAPI scores, dated 24 July 2013
    63 Yên Bái Regional diagnostic workshop on 2012 PAPI findings hosted by Yen Bai People’s Committee on 14 June 2013

Provincial Policy Responses 2016

  • 21/11/2016

    Updated List of Provinces with Responses to PAPI 2016

    No. Provinces Responses to PAPI
    1 An Giang       – Action Plan No. 147/CTr-UBND dated 22 April 2015

    – Decision No 2498/QD-UBND on Establishment of Steering Board on Implementation of PAPI Action Plan 2016-2020 dated 8 Sep 2016

    2 Bà Rịa – Vũng Tàu Provincial Plan to organise diagnostic workshop on PAPI, PCI and PAR-Index dated 28 Sep 2016 and provincial leaders’ discussion on PAPI findings in 2016
    3 Bắc Giang Action Plan No. 1492 KH-UBND dated 6 June 2014 on improving performance for higher provincial PAPI scores
    4 Bắc Kạn
    5 Bạc Liêu Diagnostic workshop on PAPI findings on 23 November 2016
    6 Bắc Ninh Action Plan No 05/CT-UBND on maintaining and sustaining provincial PAPI scores dated 13 May 2016
    7 Bến Tre Action Plan No. 4129/KH-UBND on improving PAPI, dated 13 August 2015
    8 Bình Định – Directive No. 13/CT-UBND on improving PAPI dated 8/8/2013

    – Directive No. 23/CT-UBND on strenthening reponsibilities of heads of agencies in PAR, with a focus on improving PAPI

    9 Bình Dương – Regional diagnostic workshop hosted in Binh Duong on 7 May 2015 with the participation of provincial leaders and key public officials

    – Prime Minister’s Decision 893/QD-TTg dated 11 June 2014 approving Binh Duong’s socio-economic development plan, with a request to monitor PAPI findings

    10 Bình Phước People’s Committee’s official letter requesting departments and districts to improve PAPI
    11 Bình Thuận Directive No. 28/CT-UBND dated 13/9/2013 on improving public administration reforms, including PAPI
    12 Cà Mau Directive No. 06/CT-UBND dated 17/9/2013 on improving PAPI
    13 Cần Thơ Decision No. 1552/QD-UBND dated 1 June 2015 on Action Plan to Improve PAPI from 2015-2017
    14 Cao Bằng Provincial diagnostic workshop with provincial leaders and key public officials on 18/09/2012
    15 Đà Nẵng – Annual indepth anaylsis of PAPI findings by Da Nang People’s Committee

    – People’s Committee’s leader shared Da Nang’s experience in maintaining high PAPI at6 2015 PAPI launching event

    16 Đắk Lắk – Official Letter No. 2211/UBND-TH dated 03/5/2012

    – Provincial diagnostic workshop convened by Da Lak Provincial People’s Committee on 2014 PAPI findings on 20 July 2015

    17 Đắk Nông Decision  No. 276/QĐ-UBND/2013 dated 22/02/2013 with concrete action plan
    18 Điện Biên Provincial diagnostics workshop and comparative analysis, 2012, with participation of provincial leaders and key public offcials
    19 Đồng Nai
    20 Đồng Tháp Directive No. 13/CT-UBND on improving PAPI in Dong Thap dated 5/8/2013
    21 Gia Lai Action Plan No 3119/CTr-UBND on improving PAPI for the period from 2016-2020 dated
    22 Hà Giang – Resolution No. 118-NQ-HĐND dated 11 December 2013 stressing the importance to increase PAPI scores

    – Action Plan No. 119/CTr-UBND on improving governance and public administration performance towards 2015 dated 21 July 2014

    23 Hà Nam Directive No. 08/CT-UBND on strengthening responsibility of heads of agencies in public administrative procedure reforms, with an objective to improve PAPI
    24 Hà Nội Plan No. 171/KH-UBND on implementation of Directive 03 of Ha Noi Party Committee, with an objective to improve PAPI
    25 Hà Tĩnh Decision No. 4114/QD-UBND on PAR Plan in 2015 with an aim to maintain and improve PAPI scores
    26 Hải Dương
    27 Hải Phòng PAPI defined as a means of verification for PAR monitoring and evaluation in Hai Phong in PPC’s Decision No 617/QD-UBND on 17 March 2014
    28 Hậu Giang Regional diagnostic workshop hosted in Hau Giang on 4 June 2013 with the participation of provincial leaders and key public officials
    29 Hòa Bình Provincial leaders discussed taking PAPI as means of verification for development in the province
    30 Hưng Yên Provincial People’s Committee set improving PAPI scores among top five objectives
    31 Khánh Hòa People’s Committee assigning relevant agencies to improve PAPI

    – Decision No. 942/QD-UBND on dissemination of PAR information, including PAPI findings

    32 Kiên Giang
    33 Kon Tum Replicated PAPI survey for nine districts in 2011

    Decision No. 703/QĐ-UBND on improving PAPI dated 3/8/2012

    34 Lai Châu Decision No. 1331/QD-UBND on Action Plan to Implement PAR, with reference to PAPI
    35 Lâm Đồng
    36 Lạng Sơn Action Plan No 108/KH-UBND on improving PAPI in 2016 and following years
    37 Lào Cai Plan No 184/KH-UBND on implementation of GOV resolution in improving national competitiveness, with a focus on improving PAPI
    38 Long An Regional diagnostic workshop hosted in An Giang on 5 June 2013 with the participation of provincial leaders and key public officials and Long An provincial leader attended 2012 PAPI launch to share the province’s experiences
    39 Nam Định Nam Dinh Provincial People’s Committee shared the province’s experience in addressing citizen needs at 2012 PAPI launch
    40 Nghệ An Provincial diagnostic workshop convened by Nghe An PPC to discuss 2014 PAPI findings on 11 August 2015
    41 Ninh Bình Action Plan No. 97/KH-UBND on Public Administration Reforms, with PAPI as an objective
    42 Ninh Thuận Action Plan No. 302/CTr-UBND dated 15 April 2016 on improving PAPI for the period from 2016-2020

    Resolution of Ninh Thuan People’s Council No. 54/2016/NQ-HĐND on queries at 2nd Session of the People’s Council Meeting, with questions about PAPI

    43 Phú Thọ – PAPI as a means of verification for overseeing Phu Tho’s Party Resolution for 2015-2020

    – Regional workshop on 2015 PAPI findings dissemination hosted by Phu Tho PPC on 5 July 2016

    44 Phú Yên – Action Plan No. 03/CTr-UBND dated 11 April 2014

    – Plan No 84/KH-UBND dated 10 June 2016 on implentation of action plan on improving PAPI, among others

    45 Quảng Bình – Directive No 06/CT-UBND on strengthening public administrative reforms to improve provincial PAPI scores

    – Provincial People Committee’s regular monitoring of the province’s performance in PAPI

    46 Quảng Nam Resolution No 156/2015/HDND on additional activities on socio-economic development for the second half of 2015, with PAPI improvement as an add-on
    47 Quảng Ngãi Regular monitoring of provincial performance through PAPI

    – Directive No. 19/CT-UBND on improving PAPI scores dated 29/11/2012

    – Resolution No. 08/2013/NQ-HDND dated 10/07/2013 with reference to PAPI

    48 Quảng Ninh Decision No. 6568/KH-UBND on improving provincial governance and public administration performance index (PAPI) dated 18 Nov 2014
    49 Quảng Trị Decision No 1339/QD-UBND on Action Plan to Maintain and Strengthen PAPI for 2014-2016
    50 Sóc Trăng – Regional diagnostic workshop on 2014 PAPI findings hosted by Soc Trang People’s Committee on 8 May 2015

    – Provincial diagnostics workshop and comparative analysis, 2012

    51 Sơn La Decision No. 1748/QD-UBND approving democratic practices in state administration agencies and public service delivery agencies dated 20 July 2016, with a focus on PAPI
    52 Tây Ninh
    53 Thái Bình Directive 13/CT-UBND on establishment of hotlines to collect citizen feedback, with an objective to improve PAPI
    54 Thái Nguyên – Resolution No. 15/2012/NQ-HDND dated 15/12/2012

    – Decision No 3138/QĐ-UBND approving the Action Plan for Higher PAPI Scores for the Period from 2015-2020 dated 31 December 2014

    55 Thanh Hóa Decision No 3274/QD-UBND dated 26 August 2016 issuing action plans to strengthen PAR and investment environment, with a focus on improving PAPI
    56 Thừa Thiên-Huế Plan No 26/KH-UBND on improving PAPI dated 5 March 2015
    57 Tiền Giang PAPI as a measure of the province’s economic integration, as discussed by provincial leaders on 16 April 2014
    58 TP Hồ Chí Minh Decision 3292/QĐ-UBND on issuing HCMC’s action plan improving PAPI for the period from 2016-2020
    59 Trà Vinh – People’s Council members attended training workshop on how to use PAPI for oversight in Vung Tau in late 2015

    – Provincial diagnostics workshop and comparative analysis, 2012

    60 Tuyên Quang Conclusions No. 156/TB-VPCP from Working Session with Tuyen Quang provincial leaders, in which improving PAPI is a vision for the province
    61 Vĩnh Long Provincial diagnostics workshop and comparative analysis, December 2014
    62 Vĩnh Phúc Directive No 10/CT-UBND on improving PCI and PAPI scores dated 24 July 2013
    63 Yên Bái Regional diagnostic workshop on 2012 PAPI findings hosted by Yen Bai People’s Committee on 14 June 2013

    Note:    (*) Links to provincial documents available at www.papi.org.vn

    Provinces in red texts: No evidence of provincial responses found from Google search

  • 10/06/2016

    Phu Yen Province – Action Plan No. 84/KH-UBND

    Response

  • 02/04/2016

    Report on Implementation of Action Plan by Quang Tri Province

    Quang Tri province reports on the 2015 implementation of their action plan to improve the province’s performance in governance and public administration.

Provincial Policy Responses 2015

  • 13/08/2015

    Ben Tre province – Action Plan No. 4129/KH-UBND

    Response

  • 22/06/2015

    Bac Ninh province – Plan No. 126/KH-UBND to Improve Performance

    Response   

  • 01/06/2015

    Can Tho province – Decision No 1552/2015/QĐ-UBND on Action Plan to Improve Performance

    Response   

  • 22/04/2015

    An Giang province – Action Plan No 147/CTr-UBND

    Response   

  • 05/03/2015

    Thua Thien Hue province – Action Plan No 26/KH-UBND

    Response   

Provincial Policy Responses 2014

Provincial Policy Responses 2013

Provincial Policy Responses 2012

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